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Paying for Care
How families pay for care
The non-medical care we provide, and the ways families pay for it — private pay, Medicaid, Veterans Affairs benefits, long-term care insurance, or grant-funded programs. If you are not sure what applies, call us.
Our Services
Home care services
Personalized, non-medical care designed to keep your loved ones safe, supported and independent — at home, with family, or in an assisted living facility.
Personal Care
Bathing, shaving and hair care. Personal hygiene. Toileting assistance.
- Bathing, shaving and hair care
- Personal hygiene
- Toileting assistance
Assistance with Ambulation & Transfer
Safe help moving around the home, getting up, and transferring.
- Ambulation and transfer
- Reminders and assistance with exercise
Homemaking
Light housekeeping and preparation of meals, so the home keeps running.
- Light housekeeping
- Preparation of meals
Companion & Sitter Services
Company, conversation and a steady presence through the day or night.
- Companionship and conversation
- Sitter services
Telephone Monitoring Service
Regular check-in calls, plus medication reminders and errands support.
- Scheduled check-in calls
- Medication reminders
- Errands and appointments
Chaplain Services
Spiritual support for clients and families who want it, on request.
- Available on request
Respite Care
Short-term relief for family caregivers — a few hours, a day, or a standing weekly break.
- Planned or short-notice coverage
- Hourly, daily or overnight relief
- Same care plan, familiar aides
Bridgecare
Flexible, shorter drop-in support for someone who is mostly independent but could use a helping hand.
- Check-ins, meals and light housekeeping
- Errands, groceries and companionship
- Flexible visits, not multi-hour shifts
Learn about Bridgecare →
Getting Started
Three steps, no obligation
Call us, or send the form
Tell us what is happening. Phone lines are open 24/7/365, and there is no charge and no obligation for the first conversation.
Free in-home assessment
We visit, meet your loved one, and look at the routines, the home and the help that is actually needed — not a package off a shelf.
A care plan and a caregiver
We build the plan around their day, then match a caregiver to it, and we stay in touch as needs change.
Paying for Care
We accept
Families pay for care through private pay, Medicaid, Veterans Affairs benefits, long-term care insurance, or grant-funded programs. If you are not sure what applies, call us — we will tell you what we see.
- VA
- Medicaid — PCS
- Medicaid — CAP
- Healthy Blue
- UnitedHealthcare
- WellCare
- AmeriHealth Caritas
- Trillium
- Alliance Health
- PACE
- The GUIDE Program
- Guilford County DSS
- Long-term care insurance
- Private pay
- Live-ins
The routes
Where the money usually comes from
Medicaid
Including CAP and PCS, and all Medicaid managed care plans. Guilford County DSS referrals are accepted.
Veterans Affairs
VA benefits are accepted. Which specific programs apply depends on the veteran’s service and circumstances — call and we will tell you what we see.
Long-term care insurance
Most policies cover non-medical in-home care. Bring the policy and we will help you read what it covers.
Private pay
Straightforward hourly care, including live-ins.
Grant-funded programs
PACE and The GUIDE Program among them.
Common questions
Questions families ask first
How do families pay for care?
Through private pay, Medicaid, Veterans Affairs benefits, long-term care insurance, or grant-funded programs. Call us and we will tell you what applies to your situation.
Which plans and programs do you accept?
VA, Medicaid including CAP and PCS, all Medicaid managed care, PACE, The GUIDE Program, Guilford County DSS, long-term care insurance, private pay and live-ins.
Where can care be provided?
Wherever your loved one feels most at home — a private residence, living with family members, or an assisted living facility.
How is a care plan put together?
It starts with a free assessment. We build the plan around each person’s daily routines, health needs and personal preferences, then match a caregiver to it.
Is this medical care?
No. Caring Hands provides non-medical in-home care. We are not a Medicare-certified home health agency and we do not provide skilled nursing or therapy.
Get In Touch
Tell us what is happening
We will walk you through what comes next. Phone lines are open 24/7/365, and the assessment is free.