Meet the Team

The people who answer the phone.

Caring Hands is run by a small office team in Greensboro and Raleigh — the same people who build the care plans, match the aides, and pick up when you call.

Who you are working with

Nurses, schedulers, trainers and coordinators

Between them, this team writes the care plans, matches aides to families, runs the training classes at Caring Hands Academy, and keeps two offices answering the phone every day of the year. Most have been doing this work for a long time, and most of them you will speak to by name.

Ownership

Richele Wilkins, RN

Richele Wilkins, RN

Founder and Owner

Richele Wilkins is a caregiving expert, CEO of Caring Hands Home Health, author, and speaker dedicated to empowering families, leaders, caregivers, and communities to lead with compassion, resilience, and confidence. Through her signature message of “Big Age Energy,” she encourages audiences to embrace every season of life with purpose while learning to flip the script on life’s challenges.

With more than 24 years of experience in nursing and home care, Richele serves as President and Administrator of Caring Hands Home Health, Inc., one of Central North Carolina’s leading home care agencies. Her work is centered on improving quality of life for medically fragile individuals, supporting and empowering caregivers, and developing strong, patient-centered teams committed to delivering compassionate, high-quality care.

Beyond her leadership in healthcare, Richele is an accomplished speaker, author, and Certified Senior Advisor candidate. She has been featured on CBS17’s My Carolina and has shared her message at community gatherings, churches, women’s events, and other platforms focused on personal growth and empowerment.

Through her brands, Big Age Energy and The Mindset Shifter, Richele inspires individuals to approach life with greater confidence, resilience, and compassion. Her mission is to create meaningful impact that extends beyond the individual, producing positive ripples throughout families, organizations, and communities.

The team

Greensboro and Raleigh

Cheryl Leonard

Cheryl Leonard

Agency Director

Sheila Ratcliffe

Sheila Ratcliffe

Business Development Manager

Latoya Vann

Latoya Vann

Business and Client Relations Manager

Elizabeth Myers, RN

Elizabeth Myers, RN

Head Nurse

Kalin Walker, LPN

Kalin Walker, LPN

Training & Development Coordinator

Kimberly Kennedy

Kimberly Kennedy

Quality Field Specialist

Tikeyah Ebron

Tikeyah Ebron

Field Specialist & Training Coordinator

Tonika Lewis

Tonika Lewis

HR Generalist

Jasmine Gantt

Jasmine Gantt

Talent Acquisitions Specialist

Taishauna Thompson

Taishauna Thompson

Office Coordinator

Ashley Suitt

Ashley Suitt

Office Manager & HR Coordinator

Ashley Wood

Ashley Wood

Communications Manager

Benedicta Appiah

Benedicta Appiah

Scheduling Coordinator

Ebony Doggett

Ebony Doggett

Scheduling Coordinator

Get in touch

Tell Us How We Can Help!

We will walk you through what comes next. Phone lines are open 24/7/365, and the assessment is free.