- Home
- About
About Caring Hands
Founded by a nurse. Still run by one.
Since 2002, Caring Hands Home Health Inc. has been helping North Carolina families care for their loved ones with compassion, dignity, and respect—right where they feel most at home.
About Caring Hands
Care wherever your loved one feels most at home
Founded in Greensboro in 2002 by a Registered Nurse, Caring Hands Home Health Inc. remains nurse-led and committed to providing personalized, compassionate care throughout North Carolina. Whether care is provided in a private home, a family member’s residence, or an assisted living community, we meet each individual where they are—providing non-medical care designed around their unique needs, routines, and preferences. Our care plans are personalized to support dignity, independence, and quality of life. As needs change, we continually reassess and adjust care to ensure every individual receives the support they deserve.
What that means in practice
- Founded and led by a registered nurse
- Non-medical care, in the home
- Care plans built around the person’s own day
- Phone lines answered 24/7/365
- A+ rated by the Better Business Bureau
Plain terms
What we are, and what we are not
Caring Hands provides non-medical in-home care. That means help with the parts of a day that have become hard — bathing, dressing, moving around the house, meals, light housekeeping, company, and getting to appointments.
We are not a Medicare-certified home health agency. We do not provide skilled nursing, physical therapy, or wound care. If that is what your loved one needs, call us anyway — we will tell you plainly and point you toward the right kind of provider.
Who we work with
Families arranging care for a parent or spouse, adult children coordinating from out of state, care managers and discharge planners, and people arranging their own care while they still can.
Certified Senior Advisors
Guided by Certified Senior Expertise: Richele Wilkins and Sheila Ratcliffe
Caring Hands Home Health, Inc. is proud to be represented by two Certified Senior Advisors (CSA®)—professionals who have demonstrated specialized knowledge of the health, social, financial, and personal issues that affect older adults.
This expertise strengthens our ability to understand each client’s unique circumstances, communicate compassionately with families, and connect seniors with appropriate care and community resources. Our CSA-guided approach reflects our commitment to ethical service, informed decision-making, and helping older adults live safely, comfortably, and with dignity.
CSAs are trained to understand how aging affects multiple areas of a senior’s life, including:
- Health and long-term care
- Housing and aging-in-place options
- Medicare, Medicaid, and Social Security
- Financial and estate-planning concerns
- Family relationships and caregiving
- Cognitive changes, grief, and end-of-life issues
- Ethical communication with older adults
Who you will be working with
The people behind the care
Nurses, schedulers, trainers and coordinators across our Greensboro and Raleigh offices — the same people who answer when you call.
Get In Touch
Tell us what is happening
We will walk you through what comes next. Phone lines are open 24/7/365, and the assessment is free.